Use the above link to initialize the Live ChatRoom.

Let the applet download, type your login/user name and if you would like, type in your email and nickname, but they're not required. Once the chat applet is fully downloaded you will be allowed to connect. Once in your should see that the representative is in the chatroom. To ring for service, type "/sound bell hello?" (type what is between the quotations). Both you and the service rep. will hear a doorchime. This should grab the reps. attention and you can begin your conversation. If needed please ring more than once. General business hours are from 10:00 a.m. to 4:00 p.m. MT standard time. If you have unforseen trouble with this interface, please use the contact form to report problems, questions, suggestions, and we will get right back with you.